Bespoke Customer Order
Italian black slate with a matt smooth (honed) finish.
Front Hearth (40" x 15" on a lipped riser)
Back hearth (38" x 16" x 20mm)
The above product has been bespoke designed and templated by customer to suit a specific fireplace surround and hearth.
RETURN & REFUND POLICY
We ensure that all slate products undertake multiple quality checks before being packaged ready for collection or delivery. Although you are welcome to arrange your own courier service for collection, or collect in person - We do not outsource any of our deliveries. We offer an in house door to door delivery service to guarantee your new hearth reaches you in A1 condition.
On receipt of your slate products you will be encouraged and given plenty of time to check for any faults or damages. Any un packing and re packaging can be provided on request.
We can not except returns on bespoke orders.
We offer free shipping when using the fitting services of our recommended tradesman - www.justfitfires.com & www.woodchuckers.co.uk
We provide our own in house door to door delivery service for addresses within 1hr drive of our base in Northwood HA6 1BA for £50
Hearths are also available for collection by you in person or by your own arranged courier service. We can not be responsible for any damages that may be caused in 3rd party transit and although we can help load any hearths into your vehicle it will be the responsibility of yourself or the courier company to ensure adequate protection for any hearths in transit.